Terms of service

OVERVIEW

This website is operated by EXR Commerce Ltd Trading as BikeVentures. Throughout the site, the terms “we,” “us,” and “our” refer to BikeVentures. We provide this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing from us, you engage with our "Service" and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the site or use any services. If these Terms are considered an offer, acceptance is strictly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

It is your responsibility to check this page periodically. Continued use of or access to the website following any changes indicates acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws, when using the Service.

You must not transmit any worms, viruses, or any code of a destructive nature. Breach of any of these Terms will result in immediate termination of services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All material is for general reference only and should not be solely relied upon without consulting more accurate or complete sources. Any reliance is at your own risk.

This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify contents at any time but have no obligation to update information.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable for any such modifications, price changes, suspensions, or discontinuances.

 

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. They are subject to our Returns & Refund Policy: https://www.bikeventures.co.uk/policies/refund-policy

We make every effort to display product images and colors accurately but cannot guarantee that your monitor’s display is correct.

We may limit sales to any person or region and may restrict quantities. Product descriptions and pricing are subject to change. We may discontinue products at any time. Any offer is void where prohibited.

We do not guarantee that any products or services will meet your expectations, nor that errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, account, credit card, or shipping address. If we make a change, we may contact you via the email or phone provided at the time of the order.

You agree to provide current, accurate account and purchase information and to promptly update your details, including email addresses and credit card information, so we can complete transactions and contact you as needed.

For more details, please review our Returns & Refund Policy: https://www.bikeventures.co.uk/policies/refund-policy


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools, which we do not monitor or control. Such tools are provided “as is” and “as available” without any warranties, representations, or endorsement. We are not liable for your use of optional tools.

Future features and tools added to the site will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The site may contain links to third-party websites. We are not responsible for evaluating content, accuracy, or reliability and will not be liable for any third-party materials, products, or services.

Please review third-party policies before engaging in transactions. Complaints regarding third-party products should be directed to the third party.

 

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting comments, suggestions, or other materials, you grant us the right to edit, copy, publish, distribute, translate, and otherwise use them in any medium, without obligation to maintain confidentiality, respond, or provide compensation.

Comments must not violate any third-party rights, contain malware, false information, or misrepresent the origin of submissions. You are solely responsible for any content you submit.

We may remove any content deemed unlawful, offensive, or otherwise objectionable at our discretion.

 

SECTION 10 – PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy: https://www.bikeventures.co.uk/policies/privacy-policy

 

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Site content may contain errors, inaccuracies, or omissions, including product descriptions, pricing, promotions, shipping charges, and availability. We may correct errors, update information, or cancel orders at any time without prior notice, even after submission. We are not obligated to update content unless required by law.


SECTION 12 – PROHIBITED USES

You may not use the site or its content for any unlawful or unauthorized purpose, including: harassment, abuse, spam, phishing, scraping, viruses, obscene or immoral purposes, or circumventing security features. Violations may result in termination of service.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service. Use of the Service is at your own risk. Products and services are provided “as is” and “as available,” without warranties of any kind.

We are not liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, except where prohibited by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BikeVentures and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, it shall be severed without affecting the remainder of the Terms.


SECTION 16 – TERMINATION

Either you or we may terminate this agreement at any time. Obligations and liabilities incurred prior to termination survive. We may terminate immediately for suspected breaches, and you remain liable for amounts due through the date of termination.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement between you and us, superseding any prior agreements. Any ambiguities shall not be construed against the drafting party.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.


SECTION 19 – CHANGES TO TERMS

We may revise these Terms at any time by posting updates to our site. Continued use of the site constitutes acceptance of changes.


SECTION 20 – CONTACT INFORMATION

EXR Commerce Ltd Trading as BikeVentures
Company Number: 16339323

For questions regarding these Terms, contact us at:


Suite 2, Victoria Chambers
174 South Coast Road
Peacehaven
East Sussex
BN10 8JH

Email: hello@bikeventures.co.uk
Phone: 01273 569410