EMU Roam Step Through Electric Bike

AFFORDABLE ADVENTURING WITH ROAM

Whether you’re an e-bike novice or are looking for a simple and easy-to-use option, the Roam is your new best friend. The great outdoors is there to be seen, and we want everyone to be able to have access to nature. Roam allows you to see more and do more, without leaving you out of breath when you reach your destination. No matter if you want to cycle through the park with your grandchildren, pop to the shops or go site seeing, Roam is the perfect introductory electric bike. It is our most budget-friendly e-bike and is available in both a step through and cross bar design, so you can pick the style that suits you best. Roam comes in several stylish colours to add a little flair to your ride. Choose from light blue, fuchsia, grey and navy for the step-through style or racing green and navy blue for the cross bar model. Going out for the day? We’ve got you covered. Roam’s backpack carrier is roomy enough for all your essentials and more. Fancy a picnic or need to grab groceries? Why not add a basket to the front of your Roam e-bike to pop in your fruit and veg or simply for extra storage? When you’re ready to stop, simply kick the kickstand, prop up the bike and take out what you need. Now for the technical bits. Roam weighs 24kg. For worry-free hill climbing, it offers seven-speed Shimano derailleur gears. It also boasts an LED display, providing a modern touch to that traditional elegance so you can change gears quickly and simply. Featuring an in-frame battery, Roam offers either a 10.4Ah battery or a 14.5Ah option if you want a greater range to roam free for longer. This affordable e-bike also features front and rear mudguards, puncture-resistant tyres and a comfortable saddle for a safe and relaxed ride. We want you to be truly happy with your Emu e-bike. That’s why all our models have a 14-day exchange period. Roam also comes with a free one-year warranty – so if something happens, we’ll repair or replace your bike for you.

We’ve put together answers to the most common questions about our electric bikes and scooters. If you can’t find what you’re looking for, please contact us and we’ll be happy to help.

E-Bikes and the Law

Are your e-bikes road legal in the UK? Yes. All of our e-bikes meet the UK EAPC (Electrically Assisted Pedal Cycle) regulations:
Maximum motor output: 250W
Motor assistance cuts out at 15.5 mph (25 km/h)
Must be pedalled to engage motor assistance (with throttles restricted to walking speed without pedalling)
What is the minimum legal age to ride an e-bike? You must be at least 14 years old to ride an EAPC on UK roads.
Where can I ride an e-bike? You can ride anywhere a normal bicycle is permitted, including roads, cycle paths, and shared-use trails. You cannot ride on pavements unless marked as cycle routes.
What about privately-owned e-scooters? Currently, privately-owned e-scooters are not legal on public roads, pavements, or cycle lanes in the UK. They can only be used on private land with the landowner’s permission.

Orders, Delivery & Returns

How long does delivery take? Delivery typically takes between 3–7 working days, depending on stock levels and your location. We’ll provide tracking once your order has shipped.
Do you charge for delivery? Most orders qualify for free UK mainland delivery. Some remote areas or special items may incur a small charge (details at checkout).
Can I return my order? Yes. We offer a 14-day return window for unused items in their original packaging. Please see our Returns Policy for full details.
What if my bike arrives damaged or faulty? Contact us immediately with photos of the issue. We’ll arrange repair, replacement, or refund in line with our warranty and returns policy.

Warranty & Support

Generally, bikes come with a 1 year warranty which covers all the major parts. But not consumables such as tyres.  But please see each bike for more details.

Batteries & Charging

How far can I ride on a single charge? Range depends on the model, terrain, rider weight, and assist level. Most e-bikes in our range cover 25–60 miles per charge.
How long does charging take? Charging usually takes 4–6 hours with the supplied charger.
Can I replace the battery? Yes. All of our e-bikes use removable lithium-ion batteries that can be swapped or upgraded.

Maintenance & Repairs

Do I need to service my e-bike? Yes. Just like a regular bike, you should service it regularly to keep it safe and efficient. We recommend:
Basic check-up after 150 miles
Annual service for regular riders
Can I get my bike repaired at a local shop? Most bike shops can handle e-bike servicing. For electrical issues, it’s best to use an authorised service partner.

Payments & Finance

What payment methods do you accept? We accept major credit/debit cards, PayPal, and Klarna/finance options (where available).
Do you offer finance? Yes. You can spread the cost of your e-bike with monthly instalments. See checkout for details.

Other Questions

Do I need insurance or a licence for an e-bike? No. EAPCs do not require insurance, tax, or a driving licence in the UK.
Do I need to wear a helmet? Not legally, but we strongly recommend wearing a helmet and protective gear for your safety.
Can I test ride a bike before buying? Please contact us to see if we can arrange a demo or advise on local dealers/trails.

Still Need Help?

If your question isn’t answered here, please reach out:
Email: support@bikeventures.co.uk
Phone: 01273 569410

Or use our contact form here:

https://www.bikeventures.co.uk/pages/contact

We’re here to help you find the perfect ride and keep you on the road safely so that you can have plenty of fun freedom and adventure.

Can't find an answer to your question? Talk to Martyn, our UK based living breathing Bike Expert, via WhatsApp or live chat

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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.ShippingWe can ship to virtually any address in the world.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.